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Error Code 01 Error Code 02 Error Code 03 Error Code 04 Error Code 06 Linux Error 127

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Error Code 07 Error Code 08 Error Code 09 Error Code 10 Error Code 11

Connection, Restart & Auth Errors

How to Use the Connection Diagnostic Report in Softdrive Error Code 12 Error Code 13 Error Code 14 Error Code 15 Error Code 18 Error Code 19

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4.X

v4.6.0 Released: March 2026 v4.7.0 Released: May 2026 v4.8.0 Released: July 2026 v4.9.0 Released: August 2026 v4.10.0 Released: September 2026 v4.11.0 Release: October 2026

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Error Codes and Connection Failures

Error Codes and Connection Failures (33)

Abrupt Disconnect Error 3236495362 Due to Windows Smart App Control
Client vs Server Errors (Error Code 06 and 07)
Collecting Softdrive Logs Using the Softdrive Log Collector Script
Computer Connect Failed: Abrupt Disconnect Error 127 on Ubuntu/Linux
Error 0xC0000135 (previously Error 3221225781) - Damaged or corrupt Softdrive installation
Error 1001, 1002, 1003, 1004, 0xC0000005 - An internal error occurred
Error 500 - Internal Error / The authentication method is not enabled for this organization
Error 502 - Request failed with status code 502
Error Code 01 - TLSHandshakeFailed
Error Code 02 - TLSHandshakeTimeout

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