Error 502 - Request failed with status code 502

Modified on Wed, 16 Jul at 9:46 AM



 



An Internal Server Error (error codes: 502) indicates a general issue on the Softdrive web server, or more commonly, with one of our third-party providers. These errors are treated as high priority and are typically resolved within an hour of detection.


If you encounter this error, please open a support ticket by emailing support@softdrive.co. Be sure to include as many details as possible — such as screenshots, exact error messages, and the steps you took before the issue occurred.