Overview

 This article explains how to retrieve Windows Autopilot information for a Softdrive machine using the Softnet API. 

 The process involves initiating a request, tracking its execution, and retrieving the resulting data once the action completes. 

Applies To

• Softnet API
• Softdrive Virtual Machines
• Administrators retrieving Autopilot device information

Prerequisites

• Access to Softnet API endpoints
• Valid authentication (API token or session)
• Computer ID of the target device

Procedure

1. Access the Softnet API Documentation
   • Open a browser and go to:
     https://softnet.softdrive.co
   •  Log in with your Softdrive credentials 
   •  Navigate to Help → API Documentation 
2. Retrieve the Computer ID
   • Call the Get computers endpoint
   • Locate the id field for the desired machine
3. Request Autopilot Information
   • Call the Get Windows Autopilot info endpoint
   • Provide the Computer ID in the request
   • Copy the returned computerAction ID from the response
4. Check Action Status
   • Call the Get computer action endpoint
   • Use the computerAction ID obtained previously
   • Wait until the status changes to success
5. Retrieve Autopilot Data
   • Once successful, review the statusDetails field
   • The data will be returned in JSON format
   • Extract the following information:
     • Hardware Hash
     • Windows Product ID
     • Device Serial Number

Expected Result

 The Autopilot information is successfully retrieved and displayed in JSON format, including hardware hash, product ID, and serial number. 

Troubleshooting

• Ensure the Computer ID is correct
• Verify API authentication is valid
• Allow a few seconds for the action to complete before checking status
• If status does not change to success, retry the request
• If issues persist, contact support@softdrive.co