The Windows Autopilot hardware hash is a unique identifier that represents the specific hardware profile of a device. It includes details such as the serial number, hardware IDs, and other system attributes. This hash is collected and uploaded to Microsoft Intune or another Autopilot management service so the device can be recognized automatically during the out-of-box setup process. Instead of IT staff manually configuring each computer, Autopilot uses the hardware hash to link the device to its assigned policies, apps, and user settings. In other words, the hash is what lets Autopilot “know” which computer it is dealing with and ensures that, from the very first boot, the device is provisioned with the correct company configuration.
In order to get the hardware hash from a Softdrive machine there are two options:
- From the softdrive Dashboard.
- From the softdrive VM machine
Considerations:
- The VM must be Sysprep-ready (no user personalization) if you plan to turn it into a reusable template.
If you’re creating a golden image in Softdrive, you usually gather the Autopilot info right after first deployment, before sealing the image with Sysprep.
Once you have the hardware hash, you upload it in the Intune portal under Devices → Windows enrollment → Devices → Import.
From the softdrive Dashboard.
1) Log in to the Softdrive Dashboard
Open a browser and go to:
http://softnet.softdrive.co/Log in with your administrator or user credentials.
2) Navigate to the computers tab
In this tab you will be able to visualize all of organization computers. Click on the specific computer you would like to get the hardware hash for.
3) Request the download link for the hardware hash.
On the computer overview page, click on the download option.
4) Download the hardware hash
Once requested, go to the Computer actions and download the info.
From the softdrive VM Machine.
In Softdrive you can request a device’s Autopilot profile / hardware hash info the same way you would in a normal Windows environment, since the VM is still a Windows machine. Typically there are two approaches:
1. Using PowerShell
Run this inside the Softdrive VM:
That will generate a CSV containing the hardware hash and other identifiers you can upload to Microsoft Intune / Entra Autopilot.