For Softdrive components, we recommend that Endpoint Detection and Response (EDR) or anti-virus software verify the digital signatures of our signed processes rather than relying solely on process name allowlisting. Many enterprise EDR solutions support certificate-based allowlisting.
Softdrive Client / Local Computer
If you are running security software on your local computer, where you are running the Softdrive Client, please allowlist the following directories and processes.
Directories
%localappdata%\Programs\softdrive-launcher %appdata%\softdrive-launcher
Processes
CrashHandler.exe SendMessageToMailSlot.exe SoftdriveClient.exe Softdrive.exe
Softdrive Server / Softdrive Cloud Desktop
If you are running security software on your Softdrive Cloud Desktops, please allowlist the following directories and processes.
Directories
Softdrive Server
C:\Softdrive
qemu-agent
C:\Program Files\Qemu-ga
Processes
Softdrive Server
CrashHandler.exe SendMessageToMailSlot.exe SendMessageToServer.exe SoftdriveServer.exe SoftdriveServerUser.exe SoftdriveService.exe
qemu-agent
qemu-ga.exe