EDR and Anti-Virus Allow listing

Modified on Mon, 17 Nov at 12:14 PM

For Softdrive components, we recommend that Endpoint Detection and Response (EDR) or anti-virus software verify the digital signatures of our signed processes rather than relying solely on process name allowlisting. Many enterprise EDR solutions support certificate-based allowlisting.


Softdrive Client / Local Computer

If you are running security software on your local computer, where you are running the Softdrive Client, please allowlist the following directories and processes.


Directories

%localappdata%\Programs\softdrive-launcher  %appdata%\softdrive-launcher


Processes

CrashHandler.exe SendMessageToMailSlot.exe SoftdriveClient.exe Softdrive.exe


Softdrive Server / Softdrive Cloud Desktop

If you are running security software on your Softdrive Cloud Desktops, please allowlist the following directories and processes.


Directories

Softdrive Server
C:\Softdrive
qemu-agent
C:\Program Files\Qemu-ga


Processes

Softdrive Server
CrashHandler.exe SendMessageToMailSlot.exe SendMessageToServer.exe SoftdriveServer.exe SoftdriveServerUser.exe SoftdriveService.exe
qemu-agent
Please note that qemu-ga is not currently signed by Softdrive.
qemu-ga.exe