Softdrive Screen Completely Frozen

If Softdrive is unresponsive and you cannot open or close any programs, try the following:

1. Use the Softdrive Menu to Send Ctrl+Alt+Delete:

   • Open the Softdrive Menu and click "Send Ctrl+Alt+Delete"
   • 
   • On the screen that appears, click "Cancel" to return to your session.

1. End the Frozen Program:

   • If a program remains unresponsive, click "Send Ctrl+Alt+Delete" from the Softdrive Menu again.
   • Select Task Manager.
   • Locate the frozen program and click "End Task".

If the issue persists, consider rebooting your Cloud PC/Virtual Machine or contacting support@softdrive.co for assistance.