Limited Functionality

Error Message: Packet Loss >10% / Bad Internet Connection

Solution:

If you're experiencing network connectivity issues (indicated by the flashing red Wi-Fi notification in Softdrive), try the following steps:

1. Adjust Quality Settings:

   • Click the Softdrive Overlay/Menu and go to Quality Settings.
   • Set both Min and Max Quality Settings to 1%.
   • Ensure all other settings are set to "Auto" (selected checkboxes will appear white).

2. Modify Frame Rate (if needed):

   • If the issue persists, uncheck "Max Frame Rate" and manually set it to 30 frames per second.

3. Check CPU Usage:

   • Open Task Manager and check your CPU usage.
   • If it's above 80-90%, your system may not have enough resources to run Softdrive efficiently.
   • Try quitting Softdrive, closing other open programs, and then restarting Softdrive.

4. Optimize Network Connection:

   • If possible, connect your workstation directly to your router via Ethernet.
   • Restart your router and try again.

5. Use Built-in Troubleshooting Tools:

   • Click Troubleshoot or Reboot on the Web Dashboard.
   • For step-by-step instructions, refer to the Softdrive Onboarding Document.

6. Restart Your Local Computer:

   • As a final step, restart your computer and try launching Softdrive again.

If the issue persists, please reach out to Softdrive Support [email protected] for further assistance.