Menu settings

By default, the Settings button also called the Softdrive Overlay is located in the top left corner of the screen. You can drag it anywhere to reposition it.

Hiding and Showing the Settings Button

Press CTRL + ALT + . to hide or show the Settings button as needed.

Settings Menu

The Settings menu displays Softdrive machine settings in a dropdown format.

Window Mode

Switch between full-screen mode and windowed mode.

Quick Settings

Allows you to adjust picture quality based on your internet connection:

• Ultra Low & Low – Optimized for slow internet speeds, field users relying on mobile hotspots, or offices with limited bandwidth.
• Medium & High – Best for users with stable, high-speed internet.
• Custom & Shared - These are settings that you have customized or settings that have been customized and shared with you by your admin. 

You can also set image priority based on Quality or Frame Rate.

Advanced Quality Settings

Customize video settings, including codec, encoder type, rate control, and other options. These settings can help resolve latency or delay issues.

Analytics

View key connection metrics:

• Bandwidth, Packet Loss, Ping, and Jitter
• Target vs. Actual Bitrate, Frames per Second, and Encode/Decode Speed

If you experience performance issues, check these metrics first, as network instability may be the cause.

Multi-Client Management

For users with multiple Softdrive machines, this option allows you to:

• Access multiple computers at once
• Seamlessly switch between machines

Multi-Monitor Support

This setting allows you to cast Softdrive across:

• A single monitor
• Multiple monitors
• Up to 8 screens simultaneously

The transition between monitors is seamless.

Video Conferencing

Softdrive supports Zoom, Teams, and other conferencing apps. This setting lets you select local resources such as:

• Speakers
• Microphones
• Webcams

File Transfers

Copy & Paste

You can copy and paste files between your local desktop and Softdrive.

Drag & Drop

Drag files into Softdrive, then select "Copy Here" or "Move Here" to transfer them.

Reporting Issues

You can report issues through multiple channels:

• Overlay – Click the Softdrive desktop icon, then select "Report Issue" to submit a ticket.
• Web – Submit a ticket at Softdrive Support.
• Email – Contact [email protected].

Additional Functions

Send CTRL + ALT + DELETE

Opens Windows settings directly.

Minimize Softstream

• Press CTRL + ALT + . to minimize the Softdrive icon.
• Alternatively, open the tray icons menu (bottom right of your screen), click the Softdrive icon, and select "Show Menu."

Exit Softsteam

Logs you out and closes the Softdrive session.